The Conscious Closet will take 15-20 working days to dispatch your order and is not responsible for delays in shipping or delivery due to forces outside of our control. Items bought in the sale cannot be returned or exchanged. We have made a lot of effort to make your conscious outfit reach your doorstep and we want you to love and cherish the product that you bought from us. We try to deliver the best quality in best condition but still in some cases, when needed we provide exchange and returns. We offer exchange for same style size in case we’ve missed a spot on request made within 3 days of receiving the product. Please ensure that the garment is unused, is in the original packaging and has all the original tags. Once we receive the return package, we will review and process the exchange. We accept refund in case you receive damaged products while transportation or other means if notified within 24 hours of receiving the product. We can either provide you the same product’s another piece or give you a credit note that you can use it for purchases later. The outfit pictures seen on the digital platforms / screens may vary slightly from the actual outfit. We cannot guarantee the accuracy of the digital image as colour changes from screen to screen. So, we would not accept any return or exchange on the colour ground. The Conscious Closet offers pieces that are dyed and block printed in natural and azo-free colours. We would like to highlight that these have natural finish, texture, patches and irregularities. As a conscious shopper, you must understand that these are considered as the beauty of natural and artisanal practices. So, we would not accept any return or exchange on this irregularity ground. In case you have any queries, please feel free to contact us at care@theconsciouscloset.in, and we will get back to you at the earliest. For more details, please visit our Return and Exchange Policy.